Refund & Cancellation Policy

Refund Eligibility

• Refunds apply only to services that are explicitly refundable as per the agreement.
• Requests must be submitted within 7 days of service delivery or invoice.

Refund Process

• Contact our support team via email or phone.
• Refund requests will be reviewed and processed within 14 business days.

Exceptions

• Non-refundable services, customized products, and consultancy services are not eligible for refunds.
• Any misuse of services or terms voids eligibility for a refund.

Cancellation Policy

• Service cancellations must be communicated in writing.
• Cancellations prior to service commencement may incur a 10% administrative fee.